Looking after your jewellery

Care and Maintenance

Galio jewellery is designed to give you lasting pleasure. We pride ourselves in offering you the best service available. To maintain your jewellery's appearance please follow these simple steps:

Please bring your jewellery in regularly for a check up, at least annually. We will check for loose stones and any signs of wear and recommend any action.

Always separate items in your jewellery box to prevent them scratching each other

Clean regularly using a soft toothbrush dipped in warm water and a mild liquid detergent, rinse and pat dry

Take care, when playing sports, rough work or doing the dishes! Even though precious jewellery is durable, it does become dented and scratched in wear.

Be aware that gemstones are crystals and can be chipped or cracked through knocking against a hard surface. Some items of jewellery are not suitable for everyday wear – for example emeralds & pearls. These are more susceptible to damage if worn heavily.

Clean pearls, emeralds and opals with specialist cleaners- ordinary detergents will make them dry out. Emeralds also benefit from a drop of almond oil applied to the back of the stone after cleaning

Please note: matt finishes will wear off on rings and bangles, they should be regularly maintained using a matting block Please pop into the shop for this to be done or ask a member of staff for more details.

Goods purchased at Galio are guaranteed for one year against manufacture defects. This does not cover damage caused by inappropriate treatment of goods - violent shock, obvious knocks or drops.

Repairs and servicing

Like anything you wear everyday your jewellery will experience wear and tear. We recommend servicing your jewellery biannually at least, particularly rings and bracelets. Treating it to a repolish and having all settings checked and maintained you will prolong the life of your jewellery and it will be returned to you looking like new.

Whilst with us your jewellery is insured to it's current market retail price. We endeavour to return all repairs as soon as possible. We will keep client's advised of estimates and approval will be confirmed before any work is undertaken. Client's will be made aware of time scales when repairs are proceeded.