Terms & Conditions

At Galio we try to make every effort to make sure that the information contained on this website is accurate and up to date.

We cannot be held liable for any errors, omissions or price changes.

In the unlikely event we are out of stock of an item you have ordered we will contact you to advise you of the lead time or offer you a suitable alternative product.

Title of goods

Title of goods does not pass to the purchaser until such time as the goods are paid for in full.

Payments

We accept all major credit cards and cheques.

Finance options

We offer interest free credit through Hitachi Finance subject to credit checks, proof of identity and approval.

This can be arranged through the shop. If you would like to pre-order an item to pick up in store and pay with Interest Free Credit please contact us on info@galio.co.uk.

Disclaimers

Product photographs are intended to illustrate the particular model as best they can but designs are subject to change without notice and there may be some delay in updating them.

Pricing information on the Website is accurate at the point of publishing, occasionally we might make a mistake and items can be incorrectly priced. If this happens and the item is ordered with the incorrect price; we will contact you and ask you whether you wish to cancel your order or continue with the order at the correct price. We maintain the right to remove the item for sale at the incorrect price.

All orders made by you on line at Galio are subject to acceptance by us. We have the right not to accept your order for any reason.

When you order an item you will receive an order acknowledgement. This will have all the relevant reference numbers and a description of the items you have ordered. This is not a confirmation/acceptance of the order - this will be sent out later by email once payment is confirmed and stocks have been checked.

Limitation of Liability

We will not be held responsible for any injury, accidents or damage to property which might occur in the use or misuse of our products.

Customer Complaints

At Galio our customers are treated with the utmost care. We try to ensure the products you buy meet exacting quality controls and that all dealings you have with us are professional, friendly and courteous.

However we realise we can't always be as perfect as we would like and sometimes things go wrong. In the event of you having a complaint then please email us at help@galio.co.uk